Invetra: reviews, regulation, Forex/CFD instruments, and comparison with IQ Option, Exnova, Quotex (2025)

Should you trust a new broker with big promises? Binary options and Forex traders are always looking for better conditions and new platforms. The arrival of Invetra raised many questions about reliability and user experience. As a trader with 11 years of practice in binary options, Forex, and CFDs, I’ve seen many newcomers repeat the same mistakes. In this review we break down every key aspect of Invetra—from licensing and regulation to trading conditions, client feedback, and how it stacks up against rivals. The goal is to give a balanced, detailed assessment so you can decide whether the Forex/CFD broker Invetra deserves your trust.

Invetra is a new player in online trading, offering Forex and CFDs and positioning itself as a prop‑trading platform (funding traders). The broker launched in late 2024 and is operated by PT Invetra Teknologi Berjangka. Geographically, Invetra is tied to Indonesia—its parent company is registered there and holds a local license. The broker touts a modern setup: clients can trade via MetaTrader 5 and even seek funding through a prop program. From day one, Invetra has courted binary‑options and CFD traders, promising innovation and competitive terms.

Invetra’s fast‑rising profile has several drivers. First, it’s a fresh broker that went live at the end of 2024—naturally, traders want to know what’s behind the brand. Second, Invetra actively markets itself as a prop firm that funds successful traders, sparking curiosity on forums. Many users look for reviews and ask whether Invetra is a scam, wanting reassurance before committing funds. Interest also comes from the broker’s unusual mix of services: a licensed Forex broker + a platform for binary/digital options + a prop‑funding model for skilled traders. This hybrid approach is rare, which pushes trust and safety to the forefront.

General information about Invetra

When was the broker founded and who is behind it?

Invetra officially started operating on November 20, 2024. The company’s roots go further back, though. The legal entity behind the Invetra brand is PT Jalatama Artha Berjangka. This Indonesian firm was established in 2000 and worked for many years on the local futures market under the Jalatama brand. In effect, Invetra is a new name and a new stage in an older broker’s life. According to the regulator, the current full name is PT Invetra Teknologi Berjangka (f/k/a PT Jalatama Artha Berjangka), confirming continuity. The Invetra brand appeared in 2024, likely due to reorganization or a strategic shift.

Invetra is run by a team from Indonesia yet claims global ambitions. Headquarters are in Jakarta at Menara Rajawali, 23rd floor, Mega Kuningan—an established business district. The owner, PT Invetra Teknologi Berjangka, has long experience on Indonesia’s regulated market, although under the Invetra name it has been active for less than a year.

Where is Invetra registered and which jurisdiction does it operate under?

Legally, Invetra is an Indonesian broker. The company is registered in Indonesia and holds a local license (details in the next section). Its official address is in Jakarta, which is also listed on industry sites. The primary market where Invetra can offer services formally is Indonesia. The broker is a member of local exchange and clearing structures (Jakarta Futures Exchange and KBI), necessary to serve Indonesian clients.

Invetra clearly targets international traders, too. The site is available in English, Indonesian, and several other languages. Marketing emphasizes global reach—for example, through the prop‑trading program aimed at traders worldwide. There’s no regional exclusivity; the company strives to appear as a global platform. Still, the regulatory jurisdiction is Indonesia. Outside the country, Invetra lacks permissions from regulators like the FCA (UK) or CySEC (EU) and effectively operates internationally as an offshore broker. This means foreign clients fall under Indonesian law, where protection may be limited. We return to this point in the regulation section.

What types of services does Invetra provide?

• On one side, Invetra acts as a classic broker for self‑directed trading in currencies, crypto, stocks, and more. A client opens an account, deposits, and trades on MetaTrader 5. You get market quotes, leverage, and order execution—the full toolkit for margin trading Forex and CFDs.
• On the other, Invetra presents itself as a prop‑trading firm. In its materials, the broker promotes a PropFunding program, offering “funding for promising traders worldwide.” A trader can pass an evaluation challenge (skill check) and access the company’s capital. Accounts up to $300,000 are advertised with profit sharing up to 95% in favor of the trader. In short, Invetra invites traders to try prop trading: pay for the evaluation (or a deposit), trade under rules on demo, then successful candidates get a live prop account funded by the broker and split profits. This resembles models used by FTMO, MyForexFunds, etc., but it’s unusual to see it offered by a retail Forex broker. Clearly, it’s part of a strategy to attract both newcomers and experienced traders who want to trade larger size without risking all of their own capital.

Note that combining a broker and a prop firm is a double‑edged sword. It expands client options, but it also raises questions about conflicts of interest and reliability: will the company actually pay prop traders and does it have sufficient resources? Since Invetra has operated for less than a year, there’s little verifiable data on real prop traders and payouts. Treat the promises with care. In the reviews section, we’ll cover what users are saying (where available).

In sum, Invetra provides standard Forex/CFD brokerage services and promotes itself as a “talent sponsor” for traders (prop trading). This mix is meant to set the company apart from other online brokers and binary trading platforms.

Regulation and licenses

Which regulator oversees the broker?

Invetra states it is fully licensed and regulated in Indonesia. Oversight is by BAPPEBTI—the Commodity Futures Trading Authority of Indonesia (a government body supervising derivatives markets). Invetra holds a BAPPEBTI authorization: according to public sources, No. 109/BAPPEBTI/SI/IV/2001. The number indicates April 2001. As noted, it was originally granted to Jalatama Artha Berjangka (Invetra’s predecessor). The license remains valid and was effectively re‑registered to PT Invetra Teknologi Berjangka in 2024 when the name changed.

Beyond the main license, the broker cites memberships in:

• Jakarta Futures Exchange (JFX), also Bursa Berjangka Jakarta (BBJ). Invetra (PT Invetra Teknologi Berjangka) is an official BBJ member. Exchange admission No.: SPPKB-002/BBJ/09/00. This shows the company is connected to the exchange infrastructure for Indonesian futures trading.
• Kliring Berjangka Indonesia (KBI)—the Indonesian Clearing House. The broker lists license 11/AK-KBI/VIII/2001. Clearing is required for settlements; KBI membership implies client trades go through centralized clearing, and funds are held in segregated accounts under KBI oversight. Invetra names its unified segregated account at BCA bank for client money, as required by law.
• Indonesia Commodity and Derivatives Exchange (ICDX)—an alternative derivatives exchange. Some sources note Jalatama/Investra was also an ICDX member. Officially, BBJ (JFX) is the primary listing. The firm may be registered on both to broaden products (for example, ICDX lists gold and crypto futures). Exact ICDX status should be checked on the broker’s site or with support.

Bottom line: Invetra has an Indonesian license and the local memberships it needs. BAPPEBTI is the main regulator. How strong is this oversight? BAPPEBTI is an official state body supervising dozens of domestic brokers. Within Indonesia, a BAPPEBTI license is mandatory, and violations can be sanctioned. According to Indonesian ratings, the previous company (Jalatama) was marked “A++ (Baik),” seen as one of the older and generally compliant firms. By global Forex standards, however, BAPPEBTI is not considered a top‑tier regime. It focuses on the local market and does not offer the same level of client protection as, say, the FCA (UK) or ASIC (Australia).

Which licenses and memberships does Invetra claim?

• BAPPEBTI license: No. 109/BAPPEBTI/SI/IV/2001—originally issued to PT Jalatama Artha Berjangka (now PT Invetra Teknologi Berjangka). Confirmed as valid for Forex and commodity futures activity. No fixed expiry provided ongoing compliance.
• Member of Jakarta Futures Exchange (BBJ): Code SPPKB-002/BBJ/09/00. The code suggests the company was among the earliest members (002) since September 2000. Membership lets the broker offer listed futures on BBJ.
• Member of KBI (Clearing House): Registration No. 11/AK-KBI/VIII/2001. Confirms compliance with segregation and financial guarantees. In KBI lists, Invetra (code 5) appears with its Menara Rajawali address and contacts.
• Possible ICDX membership: If present, it would relate to certain instruments (e.g., crypto futures). WikiFX shows the broker as having a futures license and marked “监管中” (“regulated,” referring to BAPPEBTI). A separate ICDX license is not publicly stated; given claims about crypto instruments, involvement is plausible.

Important: all items above are Indonesian. Invetra does not have licenses from European, US, or other APAC regulators. For example, there is no CySEC, FCA, ASIC, FINRA/NFA license. If you see ads calling Invetra an “internationally licensed broker,” that’s not accurate. It’s licensed—but only in its home country. In many regions (including Russia, Ukraine, and the EU) this license has no legal force.

Are non‑Indonesian traders protected?

Here lies a key risk. The Indonesian license essentially does not extend protection to international clients. If a trader from Europe, Russia, or elsewhere faces an issue (e.g., unpaid funds), where do they complain? In theory, BAPPEBTI may accept submissions from any client, but in practice it primarily protects Indonesian residents. There’s no guarantee a foreign client can effectively pursue redress via Indonesian courts or the regulator.

There is no compensation scheme (no FSCS‑style safety net). In a bankruptcy, a foreign client would likely struggle to claim anything. WikiFX and WikiBit—popular broker trackers—flag Invetra with “Suspicious Regulatory License” and “High potential risk,” highlighting weak protection for clients outside Indonesia. Their regulatory index shows 0.00 out of 10 for the company, meaning the license adds little global safety.

Foreign traders also don’t benefit from EU MiFID or the UK’s FSCS. In disputes abroad, you’re left with the company’s reputation and goodwill. Unfortunately, Invetra’s reputation is mixed so far—we’ll discuss this in the reviews section.

Takeaway: For Indonesian clients, Invetra is a legal broker under government oversight. For international clients, it’s effectively an offshore broker with a local license. That doesn’t automatically mean it’s a scam, but it’s not as safe as top global brands. Forex regulation varies widely by country; Indonesia sits mid‑tier. If you’re not an Indonesian resident, expect limited legal protection and start small if you decide to test the broker’s reliability.

Tradable instruments and conditions

What can you trade via Invetra?

• Forex pairs: The broker’s core focus is the FX market—majors (EUR/USD, GBP/USD, USD/JPY, etc.), crosses, and exotics. Under its BAPPEBTI license, Invetra can offer margin FX trading. Expect the standard 20–40 pairs.
• Cryptocurrencies: According to the broker, major crypto assets are available (likely via CFDs)—for example, Bitcoin, Ethereum, Litecoin, and select altcoins. Indonesian rules allow certain crypto futures on exchanges, and the broker can offer CFDs referencing them. Check the exact crypto list with support, as it may be restricted by the regulator.
• Stocks and indices: Invetra mentions trading leading global shares (via CFDs). Likely includes US names (Apple, Tesla, Microsoft, etc.), plus European and Asian companies. Indices such as S&P 500, Nasdaq, Dow Jones, DAX, and Nikkei are typically offered as CFDs.
• Commodities: Metals (gold, silver), oil and gas, agriculturals. Jakarta’s JFX traditionally lists gold and silver, so XAU/USD is almost certainly offered. Oil (Brent, WTI) and other raw materials may be available via CFDs.
• Options (Binary/Digital): A notable feature—through a partner platform, Invetra provides binary and digital options. Affiliate materials from Quadcode indicate Invetra uses the same technology as IQ Option. This means clients get fast short‑term contracts (e.g., expiries from 1 minute) across multiple assets. Promo mentions “Blitz Options” and “Trailing options,” with payouts up to 95% within seconds (similar to Exnova and Quotex). In other words, alongside classic chart‑based trading, Invetra offers a fixed‑time trading interface—familiar to many as binary options. Official documents don’t list binaries explicitly; they are likely set up as OTC contracts on Quadcode’s platform.

In short, Invetra’s lineup spans Forex, crypto, stocks, indices, commodities, and option contracts—an almost full spectrum under one roof. That breadth can be convenient versus niche competitors (e.g., pure binary platforms). Still, variety doesn’t guarantee quality: conditions and execution matter more, which we cover next.

What account types does the broker offer?

Information on account tiers is somewhat inconsistent—common for a new brand with evolving pages. As of now, there appear to be just a standard live account and a demo account.

• Live (Standard) account: The registration page suggests a $10 minimum deposit, which signals a mass‑market focus. All instruments and services are available. Minimum trade size is 0.01 lot, allowing micro‑sized activity. By default there is likely a floating spread and no commission (STP‑style) or a fixed spread—precise figures are not yet publicly posted.
• Demo account: As with most brokers, Invetra offers a demo with virtual funds (e.g., $10,000) on MT5. It’s ideal for practice and for testing execution speed and connectivity before risking real money.
• Prop account: Separate from regular trading, Invetra promotes PropFunding accounts. This is not a standard live account but one granted after passing an evaluation. A typical flow: register for the prop program, choose a target size (e.g., $50k, $100k, $300k), pay a fee, and trade on demo under rules (drawdown limits, profit targets). If successful, Invetra grants a live account of that size. Profit splits go up to 95% to the trader. This model is common in the West but new to many in the CIS. We recommend caution and checking real participant feedback—verified reviews on prop payouts are scarce so far given the short operating history.

No additional tiers (Silver/Gold/VIP with larger deposits) are advertised. With a $10 minimum, balance‑based tiers are unnecessary.

What leverage and minimum deposit?

Leverage is a key parameter. Invetra doesn’t publicly list a maximum, but typical ranges are 1:100–1:200 on FX. Indonesian rules may allow higher (e.g., 1:500) for professionals, but many brokers cap around 1:100 to reduce risk. Some sources show Exnova offering up to 1:500; Invetra may be similar. Verify in MT5: the margin shown when opening a trade reflects the actual leverage. A reasonable assumption: up to 1:200 on Forex, lower on stock CFDs (1:10–1:20), and restricted on crypto (1:2–1:5) due to volatility.

The minimum deposit, as noted, is $10—very low and typical for binary platforms (IQ Option, Quotex, etc.). The minimum trade is $1. On Forex via MT5, $1 corresponds to 0.01 lot on a micro setup. If 1.0 lot equals 100,000 units, then 0.01 lot equals $1,000 notional; at 1:100 leverage it requires about $10 margin. So even with a $10 balance you can place the smallest trade—more for practice than serious trading, but the low entry point appeals to beginners.

Spreads and commissions at Invetra

• Spreads: Invetra likely uses a no‑commission model, earning on spread. On major FX pairs, EUR/USD spreads may be around 1.5–2.0 pips on a standard account. Aggregators such as WikiFX cite “from 1.6 pips” for similar accounts. Gold (XAU/USD) might be 30–50 cents, oil $0.05–$0.10, stocks a fraction of a percent. As an Asia‑focused broker, spreads may sit slightly above lean European averages. For binaries, spread is irrelevant; the platform’s edge is embedded in payouts below 100%. With up to 95% payouts, the “house edge” is roughly 5% against you.
• Commissions: Standard accounts typically have no trading commission. There’s no evidence of an ECN account with per‑lot fees. Payment fees on deposits/withdrawals or currency conversion may apply (see the next section).
• Swaps: Overnight financing applies on MT5 positions. Figures vary by instrument and rates; always check the contract specification in MT5.

Overall trading costs at Invetra look average for a retail‑focused online broker. You won’t find ultra‑tight spreads or zero‑commission headlines often seen at larger firms, but the $10 minimum deposit suggests the target audience isn’t high‑frequency cost‑sensitive pros. For context: IQ Option typically has ~1–2‑pip spreads and no commission; Quotex bakes its margin into option payouts. Invetra is in a similar ballpark for mass‑market traders.

For clarity, here’s a quick comparison table:

As seen, Invetra tries to blend the best of two worlds: MT5 for experienced traders and a fixed‑time trading interface with a $10 entry point for the mass market. Meanwhile, IQ Option is a more established brand with partial EU regulation; Exnova and Quotex are offshore binary platforms with similar low entry.

Platforms and trading technology

Which platform do Invetra clients use? The broker offers MetaTrader 5 (MT5)—one of the most popular platforms worldwide. MT5 is available for desktop (Windows, macOS), mobile (iOS, Android), and via web terminal. You can download it from Invetra or from MetaQuotes. MT5’s strengths include built‑in indicators, drawing tools, algorithmic trading via EAs, and a strategy tester. For seasoned traders, MT5 signals a more serious offering. You can trade Invetra’s listed instruments (Forex, CFDs, commodities, etc.) here—except binaries, which run on a separate solution.

In parallel, Invetra provides its own web and mobile app, likely based on the same technology used by IQ Option. White‑label materials show the platform is built by Quadcode (the developer behind IQ Option) and offered as SaaS to other brokers, including Invetra. This implies a modern, intuitive interface with fast order placement—especially for binaries. The Invetra app on Google Play echoes this: trading 200+ assets, simple UI, trades from $1. The app probably supports both classic CFD trading and fixed‑time modes (Blitz options, etc.).

So clients can choose between MT5 and the proprietary app. MT5 is for chartists, analysts, and algo traders; the in‑house interface is tailored to simplicity and fixed‑time trading. Accounts for MT5 and the web platform may be separate—check with the broker whether they’re unified under one login.

What about MT5 infrastructure at Invetra? According to MetaQuotes listings, the broker has only one MT5 server, physically located in China. That setup raises questions. A single MT5 server means no distributed data‑center network. Large brokers usually run several servers (Europe, Asia, Americas) to reduce latency. Invetra relies on a single location, and the China choice suggests rented capacity or an Asia‑first footprint.

Consequences of a single server:

• Higher latency for distant clients. From Europe or the CIS, packets travel to China and back, adding milliseconds. In calm markets it’s minor; for scalpers or during news spikes, execution may feel less snappy.
• Load and resilience: One server is a single point of failure. At peaks (e.g., Asia session gold flows), load increases and slippage or delays can appear. There’s no automatic regional failover if the server is congested or goes down.
• Execution times: Smaller brokers with a single server often have ~300–500 ms execution, whereas top brokers with local servers can be 50–100 ms. The difference matters for algorithmic trading. Invetra acknowledges possible delays and slippage at peak hours.

For casual traders making a few trades daily, these nuances may be negligible. For aggressive scalpers or latency‑sensitive systems, Invetra’s setup may be less than ideal technically.

Also note: relying on a single MT5 server is a stability risk. If the broker has an outage, clients can temporarily lose access. Keep support contacts handy and consider redundancy (an account with another broker) as a fallback.

Does Invetra have a mobile app? Yes—its own app exists for Android (Google Play) and likely iOS. It supports deposits, trading, monitoring, and possibly education or chat. Blitz options with 5‑second execution are highlighted, catering to fans of ultra‑short‑term trading. If you prefer the classic experience, the standard MetaTrader 5 mobile app for iOS/Android works too—just log in to Invetra’s server.

In short, Invetra covers desktop, web, and mobile. Technologically it’s fairly advanced for a new brand: MT5 appeals to power users, while the proprietary app focuses on modern UX. The main drawback is the single‑server MT5 infrastructure; hopefully that expands as the client base grows.

Deposits and withdrawals

Which deposit methods are available? Funding and cash‑out convenience is critical. Invetra aims for a broad mix of payment options:

• Bank transfers: Local (within Indonesia to PT Invetra Teknologi Berjangka’s segregated BCA account) and international SWIFT. Bank wires suit larger sums but take days. Sending bank fees are typically $20–50 for SWIFT. Indonesian residents likely enjoy fee‑free, near‑instant local transfers (BCA, Mandiri, etc.).
• Bank cards (VISA/MasterCard): The English‑language site suggests card deposits are supported. Funding by Visa/MasterCard is usually instant. A ~2–4% processing fee may apply (sometimes absorbed by the broker).
• E‑wallets and payment services: Many brokers support Skrill, Neteller, Perfect Money, etc. Given Invetra’s focus on emerging markets, Perfect Money and AdvCash are plausible, perhaps some crypto wallets. In Southeast Asia, local wallets (OVO, Doku) may exist for residents.
• Cryptocurrency: Some reviews note shady brokers use USDT and other coins; Invetra is licensed yet likely accepts crypto too (USDT, BTC, ETH). Pros: quick crediting after confirmations. Cons: volatility (non‑stablecoins) and no chargebacks.
• In‑app payments: With a Google Play app, Google Pay or Apple Pay integration may be present, streamlining mobile top‑ups.

Deposits are usually fee‑free on the broker’s side. The minimum is $10. If your account is in USD, other currencies are converted at the prevailing rate.

Check available account currencies during signup. USD is typical; IDR is likely for Indonesian clients. EUR and others may appear depending on region.

How does withdrawal work and are there delays? Withdrawals usually mirror deposit methods, with caveats:

• Bank account: International clients receive funds via SWIFT. You’ll provide IBAN/account and the bank’s SWIFT code. Timing is 2–5 business days. Receiving/intermediary bank fees can be $20–40. Invetra likely charges no extra, but confirm. Locals get IDR transfers faster (often same day).
• Bank card: Typically limited to returning the deposited amount (refund model); profits above that go by other methods. Expect 1–3 business days to the card, with bank conversion if needed.
• E‑wallets: Usually the fastest route. After the broker’s 1–2‑day processing, e‑wallet crediting is often instant. A ~1% wallet fee may apply.
• Crypto: USDT/BTC/ETH withdrawals are convenient for cross‑border clients. Network fees apply (e.g., ~$5–10 on ERC‑20; less on TRC‑20). Settlement ranges from minutes to an hour depending on the chain.

Invetra likely publishes a withdrawal policy. Standard internal processing is 1–3 business days before the payment system’s own timelines kick in.

KYC verification: As a licensed firm, Invetra must verify identity before withdrawals. Be ready to submit a passport or driver’s license and proof of address, and sometimes source of funds for larger sums. Complete verification prior to your first deposit/withdrawal to minimize delays.

Are there complaints about withdrawals at Invetra? Because the brand is new, real‑world feedback is limited. Monitoring sites already show warnings, though. WikiFX gives a low score (about 1.3/10) and flags the broker as high‑risk “scam.” User posts (possibly from Jalatama/Investra clients) mention delays and unpaid profits, and question the addresses. These are serious allegations and cannot be fully verified yet. Negativity may partly trace back to the older Jalatama brand, which had lost some trust by 2023.

Specifically for Invetra, we haven’t found public scandals with mass non‑payment (too little time has passed). Still, a common pattern is that new brokers pay smoothly at first to build a reputation; problems, if they emerge, appear later. The safest approach is to test with a small deposit, book a profit, and attempt a withdrawal. If it arrives promptly, that’s a good sign. If you encounter excuses (“wait another 14 days,” “need extra documents,” “we’ll pay after an activity check”), treat that as a red flag.

Also review any bonus and promo terms. Brokers often attach turnover requirements to bonus funds, restricting withdrawals until targets are met. Inexperienced traders sometimes assume “the broker won’t pay” when bonus conditions are the real blocker. Read the user agreement carefully.

Overall, it’s too early for a final verdict on Invetra’s payout discipline. Verified trader reviews are the best indicator. Until then, for safety we recommend:

• Don’t keep funds on account that you can’t afford to lose.
• Withdraw profits in parts rather than letting a large balance accumulate.
• Complete verification to avoid giving the broker formal reasons to delay a payout.

Customer support

How do you contact Invetra support? Quality support helps build trust. Invetra offers several channels:

• Email: Official support email—support@invetra.com. Write 24/7; typical use cases include KYC, technical issues, and complaints. Expected response within 1 business day.
• Live chat: The website likely features live chat for quick questions (“how do I deposit?”, “what are your fees?”). It may also be embedded in the mobile app.
• Phone: For Indonesia: +62 21 5763838. There may be an international line as well.
• Social networks & messengers: Many modern companies maintain Telegram, WhatsApp, or Facebook channels. Invetra may run an Indonesian‑focused Facebook page; messaging there might be possible.
• Office address: Menara Rajawali in Jakarta. This matches the registration data. For foreign clients, visiting isn’t practical, but a physical address is useful for legitimacy checks.

Which languages are supported? English and Indonesian are primary. Since invetra.com has an English version, the team should handle English‑language requests.

How effective is the support? Early feedback and a test inquiry suggest Invetra responds quickly but may lack depth on complex issues. Simple questions (account opening, funding) get prompt replies. In disputes (e.g., trade outcomes, withdrawals), answers can be generic.

Chat replies reportedly arrive within minutes during Asian business hours. Email responses take 4–8 hours—not bad for a young team. Mind the time zone: the main office is GMT+7. Early morning in Moscow (GMT+3) is already daytime in Jakarta; late Moscow evenings are Jakarta overnight.

It’s hard to objectively grade staff expertise. In a trial chat, the agent provided funding details and a user guide link but couldn’t clearly address licensing outside Indonesia—copying a boilerplate line about BAPPEBTI instead. That’s typical: scripted answers for common questions and sidestepping sensitive topics. With growth, quality may improve, especially if the international desk expands.

As for education or FAQs: look for a FAQ section on the site covering basics (account opening, password recovery, their prop‑trading rules, etc.). The company may add webinars or articles for beginners. Some prop‑oriented firms (e.g., SabioTrade) bundle training; Invetra could follow suit with videos or a glossary.

Support verdict: Invetra provides baseline service via email and chat in English/Indonesian. It works, but it’s too early to call it exceptional. Be concise and specific in your requests and don’t hesitate to follow up if something isn’t clear—young support teams sometimes need repetition.

Igor Lementov - Financial Expert and Analyst at Trading-Today.net